Shipping and Returns

We offers Free Shipping in Australia on orders over $50.

For domestic purchases, we charge a flat rate of $9.95 for all orders under $150. We use Australia Post as our carrier and parcels will take approximately 1- 5 business days depending on your location. For express shipping, we charge a flat rate of $14.95 regardless of the amount spent which takes approximately 1- 2 days. Please note that the delivery may take longer to Western Australia and to certain rural areas. 

All orders are processed and packed within 3 days of placement, excluding weekends and public holidays. However, if you purchase item/s with PayPal e-check, items will not be sent until payment has been cleared. 

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return your items according to the following guidelines:

Gift cards and single use paper bags in store are non-refundable. Items purchased in store must be returned to store. Items purchased online cannot be returned in store. This does not affect your statutory rights.

Unfortunately, we do not offer refunds for change of mind, incorrect sizing or slight colour variations due to edited photos but we do offer an online store credit for the value of the item/s valid they are returned in their original condition with  receipt and returns form. There are strictly no returns on any final sale items. All online orders must be returned online within 30 days of receiving your order.

our refund will be issued in the form of original payment, such as the credit card used for the order. Shipping and handling costs are nonrefundable. Smart Kase will deduct $8 from your refund for the use of our returns label.

Return Address:

47 Kloske Road , Burbank . QLd 4156